Quick Help - Start here for fast answers
If you need help quickly, this page points you to the most common solutions.
Machine Will Not Start
Check:
Power supply
Emergency stop
Machine switches
Poor Stitch Quality
Check:
Threading path
Needle condition
Tension settings
Material suitability
Thread Breaking
Check:
Thread quality
Needle size and condition
Thread tension
Unusual Noise or Vibration
Check:
Loose components
Lack of lubrication
Obstructions
Delivery or Order Questions
Visit:
Shipping & Delivery
Spare Parts and Servicing
Visit:
Still Need Support?
If the issue is not resolved, please contact AE Sewing Machines Support for further assistance.
Important notice
The information provided in this article is intended for general guidance only. Operating procedures, safety requirements, and compliance obligations may vary depending on the specific machine, configuration, application, and working environment. Always follow the instructions supplied with your equipment and ensure work is carried out by suitably trained and competent personnel.
To the fullest extent permitted by law, AE Sewing Machines shall not be liable for any loss, damage, or injury arising from the use of this guidance where equipment is used incorrectly, modified, or operated outside the manufacturer’s recommendations.
Need further support or looking to optimise your setup?
AE Sewing Machines offers technical support, servicing, genuine spare parts, upgrades, and automation solutions to help improve reliability, efficiency, and long-term performance.
If you require professional assistance, training, or would like to discuss service or support options, our team will be happy to help.
That's all for now, speak soon
AE Sewing Machines
Advance Enterprises Automation Ltd
Industrial Sewing Machines, Automation & Support
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